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Pros A well-known brand that has been around for 20 years. Cheap domain names. Support is of good quality. Reliable hosting services. The design and interface are very user-friendly. Free and fast migration from other hosting providers. Backups on a daily basis. Choose the largest shared plan and backup is twice per day and also weekly. Quick registration and setup process.
Lots of TLDs available with varying extensions. No upsells when you sign up. Cons Setting up SSL certificates is difficult and often needs help. Some aspects of the dashboard are hard to find. No phone support. What are Namecheap DNS servers? Namecheap Review on Twitter We monitor tweets about Namecheap and apply sentiment analysis to classify tweets as positive or negative.
This allows us to output an approval rating score, which is based on real people, positive and negative, opinions about Namecheap on Twitter. This is based on a total of tweets that mention Namecheap on Twitter.
There are mentions that share a positive sentiment and mentions that express a negative sentiment. Find out more about how it works. Namecheap vs Competitor Ratings. All reviews: Positive: Negative: Berrak Sarikaya BerrakBiz. I'm already obsessed with Namecheap's support team. Thanks for the recommendation, nschneble! Jelle Smet smetj. Fit for Legacy fit4legacy. Loving the Namecheap benefit from founderscard. One of my biggest regrets over the years was choosing this brand.
A rebrand away from NameCheap may help to reflect the new goals and values of NameCheap. The values and goals of NameCheap in and beyond are likely to be far different to those of NameCheap does already own another brand, Spaceship, using Spaceship. Especially compared to some hosts who have more than 20 data centers around the world. These prices apply when you sign up with Namecheap for two years.
They started out pretty well. However, we wish that customer support would be better and that they would have more data centers to choose from.
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Also, please don't use any "bad" words or swearing. Until this switch, I had been a loyal GoDaddy customer for over 15 years and would say I remained less than satisfied with their service, support, and customer appreciation. But back to Namecheap and their Pros and Cons. Cons Customer Support can drag out with long delays between replies Hosting options can become tedious with feature restrictions and limitations although this has a lot to do with 3rd-party services used with products so keep that in mind App support is very limited currently limited to domain management only.
Same thing happened to one of the other guys below. Service is non-existent, just a bunch of scripted replies, and each time you reply you get a new person. Take my advice, stay away, far, far, away…. Although they have good products, their support sucks. They use discretion regarding refunds in favor of the company. Their customer service has always worked with us to solve any issues such as when we had some hackers attacking one of our sites for a while.
I must say that I thought it was pretty bogus you dinged them on the customer service, any company would redirect you to the correct department to best suit your needs right? Only once in the past 4 years can I ever remember having to be put in a queue with a long wait time. In the end, no other company offers the same value for the affordable cost.
The hosting itself may not be the best you could get, but it works great for me and gets the job done. My favorite thing about Namecheap is their support. Their live chat is always quick and their people always help me out. Yes, sometimes they send you links that you can likely find yourself. I recently had someone try to do some work on my site and he completely messed it up. Thankfully, Namecheap stayed on with me for probably close to 2 hours to resolve the issue.
The NameCheap domain availability checker has been broken for months. It may advise that a domain is available, and allow you to try and purchase it. They will take your money then advise the domain is unavailable, at which point you need to wait 10 days for the refund to be processed. I have spoken to support about this numerous times and just been told they are aware of the issue and are working on it. Customer support is terrible and basically unable to assist you with anything.
We used Namecheap to test out a domain for our own web-hosting company, and we were surprised by the low costs and the record updates. Years ago the support staff were knowledgeable and helpful. Now they are seemingly untrained and robotic in their nature. The support staff seem to be restricted by corporate rules and can not even answer questions that are not on a very limited list of basic questions to answer.
You should see the list of apology emails and chats. Plenty of apologies for failures, but no solutions or fixes. This is standard now. Oh how I miss the old days at NameCheap. The hosting servers are often flakey and experience configuration errors often.
In the year , a man named Richard Kirkendall founded a company called Namecheap, with the idea that the average people of the internet deserved value-priced domains and stellar service.
We're happy to report: Namecheap has about 3 million customers and more than 7 million domains under management. We offer domain names at some of the best prices in the industry, along with full-featured hosting packages, secure SSL certificates, WhoisGuard privacy protection service, and more. A quick way to verify these sites is to examine the hosting addresses.
Many compromised hosts used for this operation during September - May were located at these IPs. Example of the highest used IP addresses from November Namecheap provides a free domain registrant privacy service that cloaks the contact details of customers and also criminals who register domain names. Fraud Reports Wiki Explore.
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