Contacts for common benefits are listed below. Call Email dcs. Call Email customerservice. Comments or queries about the Blue Badge scheme can be emailed to bluebadges infrastructure-ni. For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit. For queries about your identity check, email nida nidirect. For queries or advice about criminal record checks, email ani accessni.
For queries or advice about employment rights, contact the Labour Relations Agency. For queries or advice about passports, contact HM Passport Office. For queries or advice about pensions, contact the Northern Ireland Pension Centre. If you wish to report a problem with a road or street you can do so online in this section.
The HMRC website does not readily offer office locations, preferring to direct people towards telephone and email contact in the first instance. Failing that here is some of the key contact information which may be of use:. HMRC is currently part of the way through a huge downsizing from a network of national offices to just 13 regional centres. They are also in a process of digital transformation which is why face to face meetings are scarcer than ever before.
Other addresses can be found on gov. Using these standard headings should speed up post processing and ensure that the item is directed to the correct area within HMRC.
The primary headings summarise the broad subject of the letter, while the secondary headings can be used where the matter is more specific or requires more technical input. If an agent has a client specific problem and has exhausted all other avenues, then they may approach an AAM, who will endeavour to resolve their problem. The service covers all areas of taxation. More details are available at Agent Account Manager service.
Access to this service is via a structured enquiry form on the HMRC website. An agent must first register for the service by submitting the AAM user registration form. Skip to content. HMRC telephone contacts.
Frequently used numbers. Agent phoning HMRC. HMRC phoning agent. Business by telephone When an agent or taxpayer phones HMRC they should take detailed notes so that these can be referred to in the event of a dispute. HMRC online contact There is no generally available facility to contact HMRC by email but it is possible to use structured or standard email, webchat and online forms for specific types of transactions and contact.
The facilities that are available to agents are:. Structured emails. Email addresses.
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